1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. They help us provide
you
with a better experience by remembering your preferences and improving site functionality.
Types of Cookies
- Session Cookies: Temporary cookies that are deleted when you close your browser
- Persistent Cookies: Cookies that remain on your device for a set period or until manually
deleted
- First-Party Cookies: Cookies set directly by our website
- Third-Party Cookies: Cookies set by external services we use
- Secure Cookies: Encrypted cookies transmitted over secure connections
- HTTP-Only Cookies: Cookies that cannot be accessed by client-side scripts
2. Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled:
| Cookie Name |
Purpose |
Duration |
| tlw_session |
Maintains user session and login
status
|
Session |
| tlw_csrf |
Security token to prevent cross-site
request forgery |
Session |
| tlw_age_verified |
Stores age verification status |
30 days |
| tlw_preferences |
Remembers user preferences and
settings
|
1 year |
3. Performance and Analytics Cookies
These cookies help us understand how visitors use our website so we can improve performance:
| Service |
Purpose |
Data Collected |
| Google Analytics |
Website traffic analysis and user
behavior
tracking |
Page views, session duration, bounce
rate,
demographics |
| Hotjar |
User experience analysis and heatmap
generation |
Mouse movements, clicks, scroll
behavior
|
| Internal Analytics |
Custom performance monitoring and
optimization |
Page load times, error rates, feature
usage |
4. Functional Cookies
These cookies enable enhanced functionality and personalization:
- Language Preferences: Remember your chosen language settings
- Display Settings: Store preferences for themes, layouts, and accessibility options
- Form Data: Temporarily store form information to prevent data loss
- Shopping Cart: Maintain lottery ticket selections during your session
- Location Services: Remember your location for relevant content delivery
- Notification Preferences: Store your choices for receiving updates and alerts
- Social Media Integration: Enable sharing and social login functionality
5. Marketing and Advertising Cookies
These cookies are used to deliver relevant advertisements and measure campaign effectiveness (only with your
consent):
| Platform |
Purpose |
Duration |
| Google Ads |
Targeted advertising and conversion
tracking |
90 days |
| Facebook Pixel |
Social media advertising and audience
building |
180 days |
| Email Marketing |
Track email campaign performance and
engagement |
30 days |
6. Third-Party Services and Cookies
We use various third-party services that may set their own cookies:
Payment Processing
- Stripe: Secure payment processing and fraud prevention
- PayPal: Alternative payment method integration
- Bank Processors: Direct bank transfer and verification services
Security and Verification
- reCAPTCHA: Google's bot detection and spam prevention
- Cloudflare: Website security and performance optimization
- Identity Verification: Age and identity verification services
Customer Support
- Live Chat: Real-time customer service communication
- Help Desk: Ticket management and support tracking
- Knowledge Base: Self-service help system
7. Managing Your Cookie Preferences
You have several options for controlling cookies on our website:
Browser Settings
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Preferences > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
Cookie Consent Manager
- Use our cookie preference center to customize your settings
- Opt out of non-essential cookies while maintaining functionality
- Update your preferences at any time
- Withdraw consent for marketing cookies
8. Cookie Retention and Deletion
Different cookies have different retention periods:
- Session Cookies: Automatically deleted when you close your browser
- Temporary Cookies: Expire after 24-48 hours
- Preference Cookies: Retained for up to 1 year
- Analytics Cookies: Typically expire after 24-26 months
- Marketing Cookies: Expire after 30-180 days depending on the service
- Security Cookies: May persist longer for fraud prevention
9. Mobile Apps and Tracking
If you use our mobile applications, similar tracking technologies may apply:
- Device Identifiers: Unique identifiers for analytics and security
- Push Notifications: Tokens for sending relevant updates
- App Analytics: Usage data to improve app performance
- Crash Reporting: Technical data to fix bugs and issues
- Location Services: GPS data for relevant content (with permission)
- Mobile Advertising IDs: For serving relevant ads (with consent)
- Cross-Device Tracking: For consistent experience across devices
10. Cookie Policy Changes
We may update our Cookie Policy periodically:
- Changes will be posted on this page with an updated revision date
- Significant changes will be notified via website banner or email
- Policy updates may reflect new technologies or regulations
- Review this policy regularly for any changes
- Contact our privacy team with any questions about cookie usage
- New third-party integrations may require additional cookies
- We maintain a record of historical cookie policy versions